ACTIVATION INSTRUCTIONS


You must be logged on as an Administrator to install and activate our software.

The Brooks License Manager is used to view the status of your license and to activate the software after purchase. If the computer on which the software is installed has Internet access, Internet Activation should be used. Otherwise, use Manual Activation.

Internet Activation | Manual Activation | Get Activation Key | Reinstallations | After Hours Activation

INTERNET ACTIVATION

INTERNET ACTIVATION Internet Activation requires the invoice or sales receipt number and auth code to activate the software indefinitely.

  1. Open the Brooks License Manager from the Program group in the Start menu. Or, choose License or License Manager from the software Help menu.
  2. Click the Activate Now button to start the Activation Wizard. At the Introduction page, click Next.
  3. Enter or modify the username and company for this license. The username must be unique if your company has purchased more than one license. Click Next.
  4. Select Internet Activation and click Next.
  5. Enter the invoice or sales receipt number and the auth code in the fields provided and click Next.
  6. Verify the proxy server settings are correct. Note that the Brooks License Manager does not support proxy servers which require authentication. Click Finish.
  7. If the activation is successful, the completion page will display the following message: Operation Complete.
  8. If the software was not activated, you will receive a message as to why the attempt was not successful.
  9. Please print the license for your records.

MANUAL ACTIVATION

MANUAL ACTIVATION If the computer does not have Internet access, Manual Activation should be used. To obtain the activation key and support expiration date, see Getting the activation key below.

  1. Open the Brooks License Manager from the Program group in the Start menu. Or, choose License or License Manager from the software Help menu.
  2. Click the Activate Now button to start the Activation Wizard. At the Introduction page, click Next.
  3. Enter or modify the username and company for this license. The username must be unique if your company has purchased more than one license. Click Next.
  4. Select Manual Activation and click Next.
  5. Edit the Support Expiration Date to reflect the date which the Software Upgrade Maintenance (SUM) expires. This date is one year from the date of purchase and is listed on the sales receipt or invoice. Click Next.
  6. Enter the activation key obtained using one of the methods below and click Finish.
  7. If the activation is successful, the completion page will display the following message: Operation Complete.
  8. If the software was not activated, you will receive a message as to why the attempt was not successful.
  9. Please print the license for your records.

GETTING THE ACTIVATION KEY

The following method provides you with the information required to activate the software. Be aware this method does not activate the software, but provides a convenient way to obtain the information required during Manual Activation. You may also contact us directly to obtain this information.

Before proceeding, you will need to know the serial number. This number is generated during program installation.

  1. Open the Brooks License Manager from the Program group in the Start menu. Or, choose License or License Manager from the software Help menu.
  2. Note the serial number in the License Status tab.
  3. Connect to the Internet and click here.
  4. Enter the required information:
    • Serial number - This number is generated during installation and can be found by opening the Brooks License Manager.
    • Product - From the drop down list select the name of the product purchased.
    • Quantity - The default quantity of "-1" should be used. This information is only editable when activating modules.
    • Username - Enter a unique identifier for the individual using or the computer containing the software (i.e. Jane Smith, West Coast Sales Office, Server A).
    • Company name - The name of the company where the software resides.
    • Invoice or sales receipt number - Invoice or sales receipt number provided via email or fax to the purchasing agent.
    • Auth code - Unique code provided via email or fax to the purchasing agent.
  5. Click Submit. If successful, a page will be displayed with the correct activation key and support expiration date.
  6. Follow the Manual Activation Process listed above.

REINSTALLING THE SOFTWARE

Because a unique serial number is generate on each computer, Brooks License Manager allows you to activate the software using the same method provided you are installing it on the same computer.

Note: If your Software Upgrade Maintenance (SUM) is not expired at the time a new version is released, Brooks License Manager will also allow you to upgrade to that version using the same method.

Internet Activation Use the original auth code and invoice or sales receipt number.
Manual Activation Use the same activation key and support expiration date. Don't forget to enter the correct support expiration date!

If the software is installed on a different computer, please contact us to obtain updated manual activation information.

AFTER HOURS ACTIVATION

If your Software Upgrade Maintenance (SUM) is current, after-hours activation is available. This program, available for RPM Elite and Select only, allows you to download a five day trial version providing access to the same number of printers as if the software was already activated.

Before proceeding, you will need to know the invoice or sales receipt number and the auth code.

  1. Connect to the Internet and click here.
  2. Enter the appropriate information in the form displayed and click Submit. All fields on this form are required.
  3. If your invoice or sales receipt number and auth code are correct, and you have current SUM, a page will be displayed which will allow you to download the 5-day trial. Links to the manual are provided as a courtesy.
  4. If there is a problem, the form will be displayed again, and any error messages will be shown in red describing the reasons for the problem. If so, correct the problem and try again.
  5. If you have already installed and configured RPM, follow the steps on this FAQ to reinstall RPM using the five day trial version.


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