Problem: I want RPM Remote Print Manager® to copy the data file in a directory I specify, without printing it or running a program. How do I accomplish this? Read more »
Question: I have a software firewall such as Zone Alarm or the Windows Firewall installed on my computer. What ports need to be opened in order to use ExcelliPrint? Read more »
Question: We are using DHCP and DNS or a dialup connection and would like to print data from an AS/400 to a PC. How can I configure the AS/400 so I can print to a computer with a dynamic IP address? Read more »
Question: What steps should I perform on my firewall to enable RPM to receive print jobs from a system that is outside the firewall, perhaps from the Internet or WAN connection? Read more »
Problem: I have upgraded to a new computer. Now, when I try to print from the AS/400, the job never makes it to my RPM queue. Is there something I need to do when upgrading PCs or changing the IP addressing scheme? Read more »
Problem: When sending a print job from the AS/400, it goes into a holding (*HLD) status, and does not print. There are no messages logged to the RPM log whent his happens. Read more »