Firewall

FAQ: How to save file without printing it?

Problem: I want RPM Remote Print Manager® to copy the data file in a directory I specify, without printing it or running a program. How do I accomplish this? Read more »

FAQ: Can INTELLIscribe print through a firewall?

Question: Can INTELLIscribe print through a firewall? Read more »

FAQ: What ports does ExcelliPrint use?

Question: I have a software firewall such as Zone Alarm or the Windows Firewall installed on my computer. What ports need to be opened in order to use ExcelliPrint? Read more »

FAQ: What ports does RPM use?

Question: What ports does RPM use? Read more »

FAQ: RPM shows an "Xfer" state

ProblemRPM Remote Print Manager® "Queue Status" shows Xfer next to the file name and the job never shows completely received (Done). Read more »

FAQ: Setting up AS/400 to print to dynamic IP address

Question: We are using DHCP and DNS or a dialup connection and would like to print data from an AS/400 to a PC. How can I configure the AS/400 so I can print to a computer with a dynamic IP address? Read more »

FAQ: How do I configure my firewall?

Question: What steps should I perform on my firewall to enable RPM to receive print jobs from a system that is outside the firewall, perhaps from the Internet or WAN connection? Read more »

FAQ: Will RPM receive jobs from an HP3000?

Question: Will RPM Remote Print Manager® receive jobs from an HP3000 running the MPE/iX operating system (OS)? Read more »

FAQ: How to (re)set the IP address pointing to RPM

Problem: I have upgraded to a new computer. Now, when I try to print from the AS/400, the job never makes it to my RPM queue. Is there something I need to do when upgrading PCs or changing the IP addressing scheme? Read more »

FAQ: AS/400 print job goes into to *HLD state

Problem: When sending a print job from the AS/400, it goes into a holding (*HLD) status, and does not print. There are no messages logged to the RPM log whent his happens. Read more »

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