shared

FAQ: Print Setup dialog does not open

Problem: When pressing the "Printer Setup" button to select a printer on a newly created queue, an hourglass cursor appears for a second then goes away. The Print Setup dialog never appears. Read more »

FAQ: How to use a custom paper size in Windows NT

Question: How do I use a custom paper size for a printer in Windows NT? Read more »

FAQ: Error printing to a shared printer

Problem: Print from RPM to a shared printer, the queue is suspended and I get these error messages: Read more »

FAQ: The remote procedure call failed and did not execute

Problem: when RPM receives a print job, the job doesn't print on our shared printer Read more »

FAQ: Cannot connect to service

Problem: I am experiencing the following error dialog when attempting open the RPM Remote Print Manager® user interface (UI): RPM Fatal Error: Cannot connect to service. Read more »

FAQ: Can't print from RPM to a shared printer

Question: I'm having problems printing from RPM to a shared printer. Read more »

FAQ: RPC error 353 in the NT event viewer

Error: I get a Remote Procedure Call error #353 in my NT event log. Read more »

FAQ: ExcelliPrint doesn't list my printer

Problem: The printer to which I would like to print does not appear as a selection at the printer list. Read more »

FAQ: Windows NT 4 printing to a Windows 98 share

Question: I'm trying to print from RPM Elite or RPM Select running on a Windows NT 4.0 system to a folder shared from Windows 95, 98, or Millennium Edition. The RPM service is running under the local SYSTEM account. Read more »

FAQ: Access is denied to a shared printer

Question: We have installed RPM on a Windows NT 4.0, 2000, XP, or Server 2003 operating system. When printing to a locally attached printer, everything is fine. When the printer is shared from another Windows PC, a message is logged that reads, in part, access is denied. Read more »

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