RPM 4.5

FAQ: When I print, I get a stair step effect

Problem: When I print, I get a stair step effect. Read more »

FAQ: Error: Cannot connect to service

Problem: I'm running RPM as a service under my user account; when I change my password, RPM no longer starts. Read more »

FAQ: RPM doesn't use the selected printer properties

Question: When I change my printer properties in RPM, they aren't used. I've tried to select a different tray, and also a different orientation, but neither seems to work properly. Am I doing something wrong? Read more »

FAQ: Problems with Windows NT LPR port

Problem: I am using the Windows LPR port (or Standard TCP/IP Port) to send print documents to RPM. If I quickly submit more than 11 jobs, RPM waits a long time before receiving subsequent documents. Read more »

FAQ: Access is denied to a shared printer

Question: We have installed RPM on a Windows NT 4.0, 2000, XP, or Server 2003 operating system. When printing to a locally attached printer, everything is fine. When the printer is shared from another Windows PC, a message is logged that reads, in part, access is denied. Read more »

FAQ: How do I upgrade?

Problem: I would like to upgrade from one version of RPM 4.5 to a newer version, such as 4.5.1.9 to 4.5.1.11. Read more »

FAQ: Characters are replaced by a question mark (?)

Question: I have changed my code page to print in a different language, but now when I print to RPM Remote Print Manager®, certain characters are replaced with a question mark (?). Why? Read more »

FAQ: Client port 'xxxx' out of range

Problem: The RPM Remote Print Manager® Log has this entry:

"Warning: Client port 'xxxx' out of range".
 Read more »

FAQ: The filename, directory name, or volume label syntax is incorrect

Question: Occationally a warning occurs in my RPM log that states: "Unable to spool file 'C:\Path\To\Filename' 0x7b : The filename, directory name, or volume label syntax is incorrect" and the queue is suspended automatically. Read more »

FAQ: Does RPM allow multiple printers for same job?

Quick answer: RPM 5.0 supports this, RPM 4.5 doesn't. The following is for RPM 4.5 and prior.
Question: Does RPM Remote Print Manager® allow you to print the same print job to two (or more) different printers? Read more »

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