RPM 5.0

FAQ: Run RPM 5.x as a Non-Privileged User

Problem:  RPM Remote Print Manager® 5.x runs as the Local System account by default. In some environments it is desirable to limit access to the Local System Account and run RPM as a Non-Privileged User. This can create complications related to permissions and file access. Read more »

FAQ: On which versions of Windows does RPM run?

Question: On which versions of Windows does RPM run? Read more »

FAQ: When I print, I get a stair step effect

Problem: When I print, I get a stair step effect. Read more »

FAQ: Error: Cannot connect to service

Problem: I'm running RPM as a service under my user account; when I change my password, RPM no longer starts. Read more »

FAQ: RPM doesn't use the selected printer properties

Question: When I change my printer properties in RPM, they aren't used. I've tried to select a different tray, and also a different orientation, but neither seems to work properly. Am I doing something wrong? Read more »

FAQ: Access is denied to a shared printer

Question: We have installed RPM on a Windows NT 4.0, 2000, XP, or Server 2003 operating system. When printing to a locally attached printer, everything is fine. When the printer is shared from another Windows PC, a message is logged that reads, in part, access is denied. Read more »

FAQ: Acrobat Distiller 5 hangs when printing from RPM

Problem: When using a filter queue to call Acrobat Distiller, the first job is distilled properly. Subsequent jobs fail to be opened in Distiller and stay in RPM in a Wait state. Read more »

FAQ: Upgrading from RPM 4.0

Question: How can I upgrade from RPM Remote Print Manager 4.0? Read more »

FAQ: The filename, directory name, or volume label syntax is incorrect

Question: Occationally a warning occurs in my RPM log that states: "Unable to spool file 'C:\Path\To\Filename' 0x7b : The filename, directory name, or volume label syntax is incorrect" and the queue is suspended automatically. Read more »

FAQ: Restart a hung RPM without restarting the computer

Problem: How do I restart the RPM service without restarting the computer when the process is hung or I receive a cannot connect to service message? Read more »

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