Apology for network outages
Please accept our apologies for being "down" several times over the past week.
We have experienced several network outages in the past week. Apparently there was a power surge somewhere in the network recently, which took out some switches and affected at least one router in the vicinity.
Our area network is usually super-reliable, but apparently our old monitoring company went out of business because we never heard from them. So we're giving a new one a try:
If anyone has any feedback on this company or another referral, please let us know. Thank you!