Customer Stories

The following customer stories, data information sheets, and the white paper have been collected to give you an idea of how companies, universities, government agencies, and other organizations are using Brooks' software in their print environments to simplify and improve document workflows.

Customer Stories

Data Sheets (PDF)

White Paper

Emergency Dispatch—to Smart Phones

Description Emergency dispatches sent through RPM to Smart Phones
Organization Farmington, NM Fire Department
Industry Government/Emergency dispatch
Solution RPM Elite
Summary Using RPM Elite, the City of Farmington, NM is able to send dispatches directly to emergency workers in less time.
Printable RPM Helps Save Lives and Property

RPM Alerts Users with Selective Output

Description RPM Helps Manage Risk with Selective Output
Organization Great Lakes Trading Company
Industry Personalized Financial
Solution RPM Select
Summary Using RPM Select, Great Lakes Trading Company traders see problems immediately
Printable RPM Helps Manage Risk and Facilitate Record Keeping

UNIX Printing (Linux, AIX, Solaris, HP-UX, etc)

Description Formatting HP-UX Reports at Canadian Western Bank
Organization Canadian Western Bank
Industry Banking/Finance
Solution RPM Elite
Summary Using RPM Elite, the bank is able to apply advanced formatting to reports received from an HP-UX server. Once formatted, the reports can be printed on both internal and remote printers.
Printable Formatting HP-UX Reports

Description Simplified Billing and Offline Storage at Large Newspaper
Industry News/Media/Printing
Solution RPM Select
Summary Using RPM Remote Print Manager, this large newspaper was able to post HP files to the network for printing on Windows NT laser printers and to archive non-PCL formatted spool files for offline storage, replace an outdated Novell server, and reduce the number of steps in its billing process.
Printable Simplified Billing and Offline Document Storage

Description Lower Printing Costs and Automated Printing at Mercury Insurance Group
Organization Mercury Insurance Group
Industry Insurance
Solution RPM Select
Summary Using RPM Select, printed output has been decreased by over 60% and important documents are placed in electronic archives. In addition, routine printing has been automated.
Printable Lowering Printing Cost and Automated Printing

Description RPM Simplifies UNIX-to-Windows Printing and Formatting at Pyramid Corporation
Organization Pyramid Corporation
Industry Manufacturing/Construction
Solution RPM Select
Summary With RPM in place between its UNIX box and Windows®-based printers, formatting accounting reports and adjusting print queues is much easier.
Printable UNIX to Windows Printing

Description UNIX Printing Made Easy at The Stewart Organization
Organization The Stewart Organization
Industry Business Equipment
Solution RPM Select and RPM Elite
Summary With RPM, UNIX print jobs have access to the advanced printing functions of Windows®-based printers. Adding and deleting printers in UNIX is much simpler.
Printable Unix Printing Made Easy

Media (TV News, Radio, Broadcast)

Description Portable News Script Printing
Industry TV News/Media/Broadcast
Solution INTELLIscribe\'s Shared Printing
Summary Using INTELLIscribe, a broadcaster has improved and simplified its script printing process in the studio and at remote events: Scripts are sent to multiple printers simultaneously and personnel no longer collate copies at a single printer.
Printable Portable News Script Printing

Description Media General: Newsrooms Print Last-Minute Scripts Easily to Multiple Printers
Organization Media General
Industry TV News/Media/Broadcast
Solution INTELLIscribe\'s Shared Printing
Summary INTELLIscribe\'s broadcast printing feature allows time-critical newsroom scripts to be printed simultaneously to multiple printers, improving efficiency and speed. Specific printers can now be used for printing on specialized stock for different personnel.
Printable Print News Scripts to Multiple Printing - Broadcast Printing

Description TV News Station Prints ENPS News Scripts Simultaneously to Multiple Printers
Industry TV News/Broadcast
Solution INTELLIscribe\'s Shared Printing
Summary With INTELLIscribe\'s broadcast printing feature, ENPS® newscast scripts are sent simultaneously to multiple HP network printers. Windows network users have access to the broadcast print feature.
Printable Print News Scripts Simultaneously

Description Major News Broadcaster Leverages INTELLIscribe\'s Broadcast Printing
Industry TV News/Media/Broadcast
Solution INTELLIscribe\'s Shared Printing
Summary With INTELLIscribe and its broadcast printing feature in place, iNEWS newscast scripts can be easily sent to multiple printers at once. The scripts are collated and can be printed on less costly network printers.
Printable Leverage Broadcast Printing

Document Archives (Offline Storage, Print to Disk)

Description IHS Systems Uses RPM and INTELLIscribe To Save Time and Money
Organization IHS Systems
Industry Software Consulting/Integration
Solution RPM and INTELLIscribe
Summary Using RPM and INTELLIscribe along with udkServe Print Conversion Software, IHS Systems\' customers can receive mainframe print jobs via TCP/IP, convert Xerox XES commands to PCL commands, and print to standalone, TCP/IP-addressed network printers. In addition, customers use INTELLIscribe\'s failover printing policy to ensure that print jobs are printed when the primary printer is down.
Printable Receive Mainframe Print Jobs & Convert PCL Commands

Description Simplified Billing and Offline Storage at Large Newspaper
Industry News/Media/Printing
Solution RPM Select
Summary Using RPM Remote Print Manager, this large newspaper was able to post HP files to the network for printing on Windows NT laser printers and to archive non-PCL formatted spool files for offline storage, replace an outdated Novell server, and reduce the number of steps in its billing process.
Printable Simplified Billing and Offline Storage

Description Automated Data Archives in Relational Database at Government Agency
Organization Government Agency
Industry Government
Solution RPM Elite
Summary Using RPM\'s filter queue, a government agency is able to save important data, which is normally printed, into its relational database automatically.
Printable Automated Data Archives

Description Lower Printing Costs and Automated Printing at Mercury Insurance Group
Organization Mercury Insurance Group
Industry Insurance
Solution RPM Select
Summary Using RPM Select, printed output has been decreased by over 60% and important documents are placed in electronic archives. In addition, routine printing has been automated.
Printable Electronic Archive Data Printing

Lowering Print Costs (Archives, Custom Processing)

Description Lower Printing Costs and Automated Printing at Mercury Insurance Group
Organization Mercury Insurance Group
Industry Insurance
Solution RPM Select
Summary Using RPM Select, printed output has been decreased by over 60% and important documents are placed in electronic archives. In addition, routine printing has been automated.
Printable Lower Printing Costs

Description Automated Data Archives in Relational Database at Government Agency
Organization Government Agency
Industry Government
Solution RPM Elite
Summary Using RPM\'s filter queue, a government agency is able to save important data, which is normally printed, into its relational database automatically.
Printable Automated Data Archives

Failover Printing

Description IHS Systems Uses RPM and INTELLIscribe To Save Time and Money
Organization IHS Systems
Industry Software Consulting/Integration
Solution RPM and INTELLIscribe
Summary Using RPM and INTELLIscribe along with udkServe Print Conversion Software, IHS Systems\' customers can receive mainframe print jobs via TCP/IP, convert Xerox XES commands to PCL commands, and print to standalone, TCP/IP-addressed network printers. In addition, customers use INTELLIscribe\'s failover printing policy to ensure that print jobs are printed when the primary printer is down.
Printable Failover Printing Solution

 

AS/400 Printing (midrange, iSeries)

Description Low Cost, Low Maintenance Host Label Printing in Healthcare Environments
Organization Anonymous
Industry Healthcare
Solution RPM Remote Print Manager
Summary A hospital information system provider needed to create labels using data from AS/400 healthcare applications. With RPM Remote Print Manager and Dymo label printers, the solution is inexpensive, flexible, and low maintenance.
Printable Host AS/400 Label Printing

Description ExcelliPrint Replaces IPDS Printers and Reduces AS/400 Print Costs
Organization Anonymous
Industry Manufacturing/Distribution
Solution ExcelliPrint
Summary A manufacturing and distribution company uses ExcelliPrint to receive AS/400 IPDS orders at remote warehouse locations. ExcelliPrint eliminates the need to purchase IPDS printers and pay ongoing AS/400 line service fees.
Printable Affordable IPDS iSeries Printing

Mainframe Printing (OS/390, zSeries)

Using RPM to convert mainframe print data streams is far more economical than recoding mainframe applications or replacing high-volume printers. RPM provides the necessary conversion technology to include IBM mainframe-generated documents in your Windows network environment workflow, whether you are printing these documents to Windows-based printers or saving the files to disk for archiving or further processing.

Description IHS Systems Uses RPM and INTELLIscribe To Save Time and Money
Organization IHS Systems
Industry Software Consulting/Integration
Solution RPM and INTELLIscribe
Summary Using RPM and INTELLIscribe along with udkServe Print Conversion Software, IHS Systems\' customers can receive mainframe print jobs via TCP/IP, convert Xerox XES commands to PCL commands, and print to standalone, TCP/IP-addressed network printers. In addition, customers use INTELLIscribe\'s failover printing policy to ensure that print jobs are printed when the primary printer is down.
Printable Receive Mainframe Print Jobs & Convert PCL Commands

Description Automated Data Archives in Relational Database at Government Agency
Organization Government Agency
Industry Government
Solution RPM Elite
Summary Using RPM\'s filter queue, a government agency is able to save important data, which is normally printed, into its relational database automatically.
Printable Automated Data Archives

Windows Printing

Description Host-to-Windows Printing
Industry Distribution/Marketing
Solution RPM Select/Elite
Summary At a semiconductor distributor and marketer, RPM Select allows HP NonStop (Tandem) documents to be printed to local and remote printers. Processing instructions are also inserted in some spooled files so Xerox production printers can print them correctly. The company has simplified processes and lowered costs.
Printable Host to Windows Printing