Online Support - Table of Contents

FAQ by Issue

FAQ by Topics

Installation

Systems Setup

Manuals

Connectivity (40)
Data issues (28)
Error messages (53)
How to (83)
Printing (38)
Work arounds (11)

3rd-party (12)
AS/400 (i5/OS) (33)
ExcelliPrint (11)
INTELLIscribe (32)
Mainframe (z/OS) (7)
Novell (7)
Protocols (5)
RPM 2.4 (19)
RPM 2000/NT (21)
RPM 2000/NT All (26)
RPM 9X All (48)
UNIX (19)
Windows NT (13)

RPM Elite/Select

5.0
Web | PDF
4.5
Web | PDF

If you need additional assistance:

BEFORE contacting technical support by email or phone, please locate the serial number to your software license. We will be unable to help unless a serial number is provided.

To find the serial number:

Open the Brooks License Manager from the application's Program group. Or, open the software and choose License from the Help menu.
In the License Status tab, note the serial number.

Contact our technical support department by telephone at (208) 523-6970
Email support questions using the following link support

Note: To obtain technical support, your Software Upgrade Maintenance (SUM) must be current.

Online Support - Table of Contents

RPM Elite/Select

ExcelliPrint

INTELLIscribe

AS/400:

CUPS:

Mac OS X:

SCO UNIX:

Sun Solaris:

RPM Elite

RPM Select

ExcelliPrint

INTELLIscribe

If you need additional assistance: