RPM does not respond

Problem:

My print client is connecting to the PC, but RPM Remote Print Manager™ does not respond.

Answer:

It turns out that the Microsoft Windows 95 or NT TCP/IP stack does not tell RPM that another print server is running on that machine. If you are running NT, make sure that TCP/IP printing services are not running. If you are running Windows 95, make sure that you are not running a package that includes an LPD client, such as Exceed or Execustar.

Article 113-03

Issue: Connectivity
Topic: RPM 9X All