Can't print from RPM to a shared printer

Question:

I'm trying to print from RPM Elite or RPM Select to a shared printer connected to a Windows 98 machine. RPM refuses to print the document and instead gives the following message: "Can't start document printing: 0xbbb : A StartDocPrinter call was not issued" or "Unable to spool file 'path\to\file' 0x7b : The filename, directory name, or volume label syntax is incorrect."

Answer:

These warnings are typically caused by insufficient permissions. The RPM service runs under the local "SYSTEM" account by default. When you are trying to access a shared resource on another computer, typically the local "SYSTEM" account does not have permission to open the printer or print to it. In order to print, you must do one of the following:

Give the "EVERYONE" group at least "Print" permissions to the shared resource. This should be done on the PC that is sharing the printer. You should also check the permissions locally on the RPM host and verify the level of access permissions.
Change the account that the RPM service is running under to a user account. This should be a domain user, however, in the case of Windows 2000/NT, a local user may also be sufficient. Click one of the following links for more detailed intructions: Windows NT or Windows 2000.