My print jobs are getting stuck in RPM

Problem:

Print jobs are stuck in RPM Remote Print Manager™ and I have looked at the data. The data seems OK, but they still won't print.

Answer:

There are 2 possible answers to this question. First, have you appended a LF to the end of the data. For whatever reason, some systems do not add a LF so the program thinks it's not quite done. To append a LF, go to RPM\Queues\Edit Queues. Push Print Data Options and select the append tab. Choose Append Bytes\Edit Bytes\LF and then press OK until you are back to the queue status.

The other solution is the Windows printer Spool Settings or Scheduling (in the case of NT). To fix it, change the Spool Settings to "Spool print jobs so program finishes faster" and then "Start printing after last page has been spooled". Alway turn off bi-directional printing because RPM does not support it at this time.

 

Article 313-04

Issue: Data issues
Topic: RPM 9X All

Did this information answer your question?

Your email address (optional):

Please provide additional comments. We welcome your feedback.

Case Studies
Satisfied customers using Brooks' software in their print environments to simplify document workflows.
 
 
IPDS Printing
Print IPDS files to any of your PCL-supported printers for ONLY $495!
 
 
Host to Windows
White Paper  Simple tools for connecting IBM-based data with the Windows® world
 
 
Print to File
RPM writes to disk incoming data from ANY host system, checks for duplicates...
 
 
AS400 Printing
RPM applies all the features of Windows printing to your AS/400 (iSeries / zSeries) spool files
 
 
UNIX to Windows
RPM enhances UNIX print services' ability to customize and control processing