Online Support - Table of Contents

FAQ by Issue

FAQ by Topics

Installation

Systems Setup

Manuals

Connectivity (40)
Data issues (28)
Error messages (53)
How to (83)
Printing (38)
Work arounds (11)

3rd-party (12)
AS/400 (i5/OS) (33)
ExcelliPrint (11)
INTELLIscribe (32)
Mainframe (z/OS) (7)
Novell (7)
Protocols (5)
RPM 2.4 (19)
RPM 2000/NT (21)
RPM 2000/NT All (26)
RPM 9X All (48)
UNIX (19)
Windows NT (13)

RPM Elite/Select

Windows NT
Web | PDF
Windows 2000/XP
Web | PDF

If you need additional assistance:

BEFORE contacting technical support by email or phone, please locate the serial number to your software license. Brooks staff will be unable to help unless a serial number is provided.

To find the serial number:

Open the Brooks License Manager from the application's Programs folder. Or, choose License from the software Help menu.
In the License Status tab, take note of the serial number.

Contact our technical support department by telephone at (208) 523-6970
Email support questions using the following link support

Note: To obtain technical support, your Software Upgrade Maintenance (SUM) must be current.

Online Support - Table of Contents

RPM Elite/Select

RPM 9X

ExcelliPrint

INTELLIscribe

AS/400:

CUPS:

Mac OS X:

SCO UNIX:

Sun Solaris:

RPM Elite/Select:

RPM 9X:

ExcelliPrint

INTELLIscribe

If you need additional assistance: