Error: Printer settings could not be saved

After installing INTELLIscribe, I create a new port with the appropriate settings. Then, I open the Windows Print Manager and try to associate that port with an existing printer. The following error message appears:

Printer settings could not be saved. The specified port is unknown.

The Print Manager on Windows NT 4.0 does not query the INTELLIscribe port monitor every time it is needed. There are 2 ways around this issue.

  1. Restart the Windows Spooler service. To do this, open the command prompt and type net stop spooler and wait for the service to stop. Then type net start spooler and wait for the service to start. Once started again, you should now be able to select the INTELLIscribe port from the printer properties dialog..
  2. Instead of using the INTELLIscribe user interface to create the port, use the Windows Print Manager. To do this, open the Properties for the printer, then in the Ports tab, choose to create a new port.