Submitted by Dave Brooks on Tue, 05/08/2018 - 10:08
One of our top support issues is help with license migration. It’s too complex of a subject to summarize in a simple email. So, we did what we have meant to for some time, namely, post an article on the topic.
The article covers a substantial topic with subjects including:
Submitted by Dave Brooks on Fri, 04/27/2018 - 10:18
Data extraction is an important component of RPM Remote Print Manager(R) (RPM). Use this to extract fields from your print jobs, and then apply them in the processing of your job.
Submitted by Dave Brooks on Fri, 04/27/2018 - 09:24
The video "Installation and Activation of RPM 6.1" describes the process to install RPM.
Requirements
The installer requires an account with administrative privileges since RPM includes a system service.
The installer contains three packages:
Submitted by Dave Brooks on Fri, 04/27/2018 - 09:16
The "Quick Start Guide with RPM Remote Print Manager" video demonstrates how you can get started using RPM Remote Print Manager® (RPM).
Print to RPM
We demonstrate how to direct print traffic into RPM. If you need to see how to set up a Windows printer to print directly to RPM, this video explains all the steps.
Submitted by Dave Brooks on Wed, 04/25/2018 - 16:41
We have made a number of additions and updates to the PCL Resource Mapper transform in RPM Remote Print Manager® (RPM) since the last major release. Here are the highlights:
Support both PCL5 and PCL6
PCL6 is the new version of the venerable PCL5 and is commonly found in driver output in recent years. We support the same end results in both formats and don’t require you to specify which format your print job uses. RPM will do what is needed in either case.
Submitted by Dave Brooks on Wed, 04/25/2018 - 15:36
Due to the influx of customers using RPM Remote Print Manager® (RPM) to send print jobs to multiple trays in a given printer, we have produced a video which demonstrates just that.
The title of the video is "Triplicate Printing" to denote the way many of our customers refer to this process. Other names include multiple tray printing, printing on multiple printers, even using different colors of stock.
Submitted by Dave Brooks on Wed, 10/11/2017 - 11:34
Using RPM as a toolkit, a set of building blocks, one of our customers was able to construct a digital workflow which let them print a given print job on each of 4 trays in their printer.
Submitted by Dave Brooks on Wed, 09/27/2017 - 15:23
The first time this question came up at our office, my thought was this: "Any PDF viewer has a print icon; why don't I use that?" Maybe a similar thought crossed your mind.
After all, PDF is the nearly perfect middleware for documents. It contains all the text and graphic elements you need. Any time you look at a PDF with any viewer, you get everything you expect, and it never changes. You can print PDF on any printer, should you choose to, and the results are exactly what you see on the screen.
Submitted by Dave Brooks on Wed, 09/13/2017 - 08:06
Introduction
RPM Remote Print Manager® ("RPM") is a Windows service, which is not news to you if you are reading this web site. RPM does not itself appear on anyone’s monitor; it runs in the background only. We also have a user interface that we call the “UI” because we’re tech people and we abbreviate everything.
Typically people use the UI to watch RPM running on the same machine. When you install RPM at first, we launch the UI. All the basic setup and fine-tuning happens in the UI. Of course, that is not news, either.
Submitted by Dave Brooks on Fri, 07/21/2017 - 16:12
Introduction
We were working with a customer running RPM Remote Print Manager® ("RPM") in a large network which included several hospitals. The problem they ran into occurred while their high capacity LPR printers were offline at night. RPM would fail to send the print job, so it would retry the job every so many minutes. This filled their log with "job retry" messages.
The problem of course is that if there were any other problem happening, it would be hard to track down due to the volume of similar messages.
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