Characters are replaced by a question mark (?)

I have changed my code page to print in a different language, but now when I print to RPM Remote Print Manager®, certain characters are replaced with a question mark (?). Why?

The printed "?" means that the character is not supported by the current code page. You need to change your code page to one that supports the character you're trying to print. The code page is in the Text Setup dialog.

If you've selected the correct code page, try a different script. To do this, follow the steps below.

  1. From the 'Queues' menu, choose 'Edit Queues:'.
  2. In the 'Edit Queues' dialog, make sure the 'Text' queue type is selected. Press the 'Queue Setup' button.
  3. In the 'Text Setup' dialog, you will see the Windows code page you are using. Verify the correct code page is selected. Press the 'Font' button. Note that it may be labeled 'Courier New 12' or similar.
  4. The 'Font' dialog is where you select the proper script. There could be multiple scripts depending on the language. You need to experiment to see which translates your document with the correct characters.