Error-Code 642 - Unable to receive data

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MatzeR
Error-Code 642 - Unable to receive data

Hi Support-Community,

I have a RPM Version 5.1.1.99 installed and licensed. On this servers are at this moment two printing queues, they work fine. Now, I have an VPN to our branche-office. When the branche-office, try to print to their queue I always get the error 642. I already tested many firewall settings, this should be fine. The queue of the branch-office is enabled, no transforms choosen, and Action is "Archive to folder" (at this moment Admin-Desktop for testing purposes)

Why this queue is not working? Is this a missing setting in RPM or is there something wrong on the branch-office side?

Hopefully someone can help me.

Kind regards Matthias

 

RPM-Log:
103,Info,'2018-02-22 11:01:09.487,Closing LPD socket for 1468
107,Info,'2018-02-22 11:01:09.487,Transfer is done for 1468
112,Info,'2018-02-22 11:01:09.471,Client closed connection on 1468
133,Info,'2018-02-22 11:01:09.471,Accepted connection from on port 35220
197,Info,'2018-02-22 11:00:00.015,Remove job 14362
197,Info,'2018-02-22 10:59:00.013,Remove job 14361
197,Info,'2018-02-22 10:57:00.007,Remove job 14360
197,Info,'2018-02-22 10:56:00.004,Remove job 14359
197,Info,'2018-02-22 10:55:00.017,Remove job 14358
197,Info,'2018-02-22 10:54:00.015,Remove job 14357
197,Info,'2018-02-22 10:53:00.012,Remove job 14356
104,Info,'2018-02-22 10:52:00.962,"Received data on socket 1428, 5 bytes"
133,Info,'2018-02-22 10:51:57.415,Accepted connection from on port 59057
197,Info,'2018-02-22 10:51:00.007,Remove job 14355
197,Info,'2018-02-22 10:50:00.004,Remove job 14354
197,Info,'2018-02-22 10:49:00.017,Remove job 14353
197,Info,'2018-02-22 10:48:00.014,Remove job 14352
103,Info,'2018-02-22 10:46:07.212,Closing LPD socket for 1112
107,Info,'2018-02-22 10:46:07.212,Transfer is done for 1112
112,Info,'2018-02-22 10:46:07.212,Client closed connection on 1112
642,Error,'2018-02-22 10:46:07.212,"Network error on close: (10053, Eine bestehende Verbindung wurde softwaregesteuert durch den Hostcomputer abgebrochen.)"
113,Info,'2018-02-22 10:45:48.258,Acknowledge for 1112
118,Info,'2018-02-22 10:45:48.258,Receive print job on queue
186,Info,'2018-02-22 10:45:48.258,Verifying queue
124,Info,'2018-02-22 10:45:48.243,Command 2 text
104,Info,'2018-02-22 10:45:48.243,"Received data on socket 1112, 13 bytes"
133,Info,'2018-02-22 10:45:48.243,Accepted connection from on port 15535
103,Info,'2018-02-22 10:45:48.227,Closing LPD socket for 1356
107,Info,'2018-02-22 10:45:48.211,Transfer is done for 1356
112,Info,'2018-02-22 10:45:48.211,Client closed connection on 1356
642,Error,'2018-02-22 10:45:48.211,"Network error on close: (10053, Eine bestehende Verbindung wurde softwaregesteuert durch den Hostcomputer abgebrochen.)"
103,Info,'2018-02-22 10:45:48.211,Closing LPD socket for 1088
107,Info,'2018-02-22 10:45:48.211,Transfer is done for 1088
112,Info,'2018-02-22 10:45:48.211,Client closed connection on 1088
642,Error,'2018-02-22 10:45:48.211,"Network error on close: (10053, Eine bestehende Verbindung wurde softwaregesteuert durch den Hostcomputer abgebrochen.)"
113,Info,'2018-02-22 10:45:29.226,Acknowledge for 1088
118,Info,'2018-02-22 10:45:29.226,Receive print job on queue
186,Info,'2018-02-22 10:45:29.226,Verifying queue
124,Info,'2018-02-22 10:45:29.226,Command 2 text
104,Info,'2018-02-22 10:45:29.226,"Received data on socket 1088, 13 bytes"
113,Info,'2018-02-22 10:45:29.226,Acknowledge for 1356
118,Info,'2018-02-22 10:45:29.226,Receive print job on queue
186,Info,'2018-02-22 10:45:29.226,Verifying queue
124,Info,'2018-02-22 10:45:29.226,Command 2 text
104,Info,'2018-02-22 10:45:29.226,"Received data on socket 1356, 13 bytes"
133,Info,'2018-02-22 10:45:29.226,Accepted connection from on port 37548
133,Info,'2018-02-22 10:45:29.226,Accepted connection from on port 59561