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Manual license activation

If the computer does not have Internet access, you should use Manual Activation. This is the path for an air-gapped or otherwise isolated print server, and it is a common way to run RPM: many customers deliberately place it on a network segment with no route to the internet in order to keep the data they print away from outside access. Activation is a one-time exchange, so the server does not need connectivity afterwards. To use the manual license activation process, you will need to generate an activation key and have the correct support expiration date.  You can obtain the activation key on the get activation key page.

  1. Open the Brooks License Manager from the Start menu. Or, choose License or License Manager from the software Help menu.
  2. Click the Activate button to start the Activation Wizard. Then, at the Introduction page, click Next.
  3. Enter or modify the username and company for this license. The username must be unique if your company has purchased more than one license. Click Next.
  4. Select Manual Activation and click Next.
  5. Edit the Support Expiration Date to reflect the date the Software Upgrade & Maintenance (SUM) expires. This date is one year from the date of purchase which you will find on the sales receipt or invoice. Click Next.
  6. Enter the activation key and click Finish.

Note: If either the activation key or the support expiration date is incorrect, you will receive a message stating: Invalid activation key!

If the activation is successful, the completion page will display the following message: Operation Complete.
If the system did not activate the software, you might receive a message indicating why the attempt was not successful.

Note: Please print the license for your records. If something happens to your machine (and we help several customers a day in this situation), the printed record will have your serial number, a unique username, and company name. This will significantly reduce the time it takes us to have you back up and running in the event of a system failure.