Error: Failed Subcommand 4

Problem:

In RPM Remote Print Manager™, I get an "Error: Failed subcommand 4" when printing from my AS/400. What can I do to fix it?

Answer:

This error is caused by an incorrect setting in the OUTQ on the AS/400. To fix it, follow these steps:

1. First you must end the writer. From a command prompt on the AS/400, issue the command (without quotes) 'ENDWTR writer_name *IMMED'.
2. Now from the command prompt, issue the command 'CHGOUTQ queue_name'. Press the F4 key
3. Now you must get to the "All Parameters". Press F24 (shift-F12) then F9.
4. Press "Page Down" until you get to the parameter "Destination Type".
5. Change this to *OTHER.
6. Finally, save the changes and start the writer again.

Article 501-01

Issue: Error messages
Topic: AS/400 (i5/OS)