Missing pages when sent to printer

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jmaynard
Missing pages when sent to printer

We are using load balancing with HP M605 printers, printing legal check stock.  Randomly, the jobs will print missing the last few pages, when we reprint from Intelliscribe, the job will print the whole job including the last pages.  It has happened with both small and large print jobs, large being over 25 pages.  I have though of increasing the time out on the Intelliscribe settings but thought I would try my luck here first.  

 

Thanks.

James Maynard

Leroy Powell
Using a different protocol might help
If INTELLIscribe does not report any errors and shows the job completed successfully, it means it sent the entire print job. So if the printer is somehow not printing the last few pages, I'm not sure what can be the cause. If you are using the Jetdirect protocol, you might find better results by switching to the LPR/LPD protocol. Some have reported issues using Jetdirect that went away completely after switching to LPR.