FAQs
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Frequently Asked Questions |
Installation, upgrades, manuals
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Instructions for installing and upgrading our products, and PDF manuals |
System setups
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Configuration for customer systems |
Firewall support
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Technical support
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How to get pre-sales and product support |
"RPM is not working."
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We have put together a troubleshooting guide for those situations where RPM does not seem to be doing "anything" |
License FAQ
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A compilation of customer questions and support issues on product licensing |
Migrate RPM
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These are the step-by-step instructions you need to migrate your RPM settings and license from the old server to a new server. |
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It might seem intimidating, but you'll be close to an expert using this guide. |
Access to license status
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We have made it easier to track down your license information to save time contacting our technicians for support. |
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A Brooks technician should be guiding you here on your phone call in progress. |