This post shows how RPM Remote Print Manager® "filter" action can not only customize a print job but can also completely change the job handling itself.
The Scenario: An automated mainframe system sends thousands of print jobs daily.
The Problem: 95% of these automated print jobs are useless. They are not actionable, and do not require any kind of human interaction. Unfortunately, they still consume and waste resources.
The Solution: Prevent hard copy output of print jobs matching specific criteria.
When I received a phone call with the scenario above I immediately asked for a sampling of the incoming print data. It turns out that all the print data that was not actionable followed an easily predictable pattern - it contained specific text in the third line of the file. From there, our work flow became crystal clear:
- Print Queue A in RPM launches a Custom Filter Program which scans incoming documents for discard criteria. Jobs which can be discarded, are. Jobs we want to keep are forwarded to Print Queue B.
- Print Queue B in RPM removes print data formatting and generates a PDF document. The PDF document is stored on a file server where a representative can take appropriate action.
- As a contingency, any job which matches some but not all of the necessary criteria is delivered to Print Queue C for user Intervention. Jobs in RPM can be displayed in the GUI without printing.
Total Savings: At least one full ream of paper a day, plus resource and maintenance costs related to the hardware printers (toner, upkeep, repair), and the man hours spent sorting through print outs that are immediately discarded.