Q: I have just installed RPM Remote Print Manager® ("RPM"). When I try to restart the computer or start the "RPM Remote Print Manager" service, I get "Error 1058: The service is disabled and cannot be started." When I go to the Services utility and look at the RPM service, it shows "Automatic", not "Disabled".
A: This issue is caused when the service you are trying to start has been disabled for the current hardware profile. Consulting the Microsoft KB articles yield the following resolution:
- From Administrative Tools, open the Services utility.
- Right-click the RPM Remote Print Manager service and choose Properties.
- In the Log On tab, near the bottom is a list of hardware profiles and whether or not the service is enabled for that profile.
- Highlight your current hardware profile, then click Enable.
- Click OK
Note: If the Enable button is grayed out or otherwise unavailable, you may be logged in as a user that does not have the appropriate permissions to modify a service's settings. Log in as the Administrator and try again.
Otherwise, visit the Microsoft support page The Specified Service is Disabled and Cannot Be Started.