After an OS/400 upgrade, all jobs stay in SND state
After the OS/400 version has been upgraded, all spool files go to a SND state, but will not print. What did the upgrade do to stop printing?
After an OS/400 operating system upgrade, check the AS/400 host table and TCP/IP configuration. Restore or replace any missing entries in the host table.
Also, verify that the writer is started for each OUTQ. To do so, from the AS/400 command prompt, issue the following command: WRKOUTQ outq name. If the status of each Output Queue is RLS/WTR, then a Writer is running and this is not the cause of the issue.
There are a number of settings in the AS/400 OUTQ configuration that can result in this symptom. To resolve the issue, verify the settings in the OUTQ match the recommended settings on our AS/400 setup instructions. To begin modifying the OUTQ, follow these instructions.
- From an AS/400 command prompt, issue this command, substituting your OUTQ name where appropriate: ENDWTR outq name *IMMED.
- Wait 15 seconds, then issue this command, again substituting your OUTQ name where appropriate: CHGOUTQ outq name. Press F4 to prompt, rather than the Enter key. If you press the Enter key, start again from the beginning.
- Press F9 to view all parameters, then compare your settings with our AS/400 setup instructions.