RPM Technical Support

in my queue I use the translation type "Text to Text Markup", after that I use "Text Markup to PDF".

When I use the default selected font "Courier New" in "Text to Text Markup" all work fine.

But when I change the font to "Courier" I get the following error message in log:

Code: 796

Action error on job '302814* action 'SaveFolder':'empty result from transforms'

Why I can't use the transformation with another font?!

RPM to VDI solution.

We currently run RPM on around 130 computers and we are preparing to start testing VMware Horizons 7 VDI in our environment. This project will encompass about 90% of our RPM users once we go live with it. I am looking for any information or possibly any users here that have migrated to a VDI solution while using RPM. Is it possible to continue using RPM.

we had RPM 5.1 (Elite) and the database was badly damaged, so I had to restore the database many times from our backup.
Therefore we updated to 6.2 (Elite) to get rid of these errors.
Upgrade worked fine, configuration get inherited. All fine.

Every time I try to start the RPM GUI, it's crashing. This is RPM Elite 6.1.0.439 on Windows Server 2012 R2 Standard. I've tried excluding the RPM installation folder from my anti-virus software's real-time scanning features, but that made no difference.

Below is the text of the Windows Application log entries associated with my most recent attempt. If you'd like to see a copy of the Windows Error Reporting log for the crash, please let me know where I should send it.

Do you have any suggestions, or would you recommend just upgrading to 6.2?

Hello, 

I just moved from RPM Elite 6.0.0.331 to 6.1.0.466  and i keep having this error for my queue: "Empty result from transforms"

And jobs won't complete.

Your support will be much appreciated.

Thanks.

Hi Support-Community,

I have a RPM Version 5.1.1.99 installed and licensed. On this servers are at this moment two printing queues, they work fine. Now, I have an VPN to our branche-office. When the branche-office, try to print to their queue I always get the error 642. I already tested many firewall settings, this should be fine. The queue of the branch-office is enabled, no transforms choosen, and Action is "Archive to folder" (at this moment Admin-Desktop for testing purposes)

Made a .vbs script to do some work. I try to run it from the filteraction.

Program to run is wscript.exe, the parameters are the path and name of the vbs script and %s to pass the filename.

But when a new file comes in, is goes from action to completed with no results and no errors

When running the script from the command line, it runs okay.

How can I debug what is (not) happening?

Do I have to set some permissions for RPM. I'm running it from a Windows10-64b PC

When sending a print job to RPM, the email variable always comes back as "email".  How do we set the variable when creating or sending the job?