Error message during RPM installation

When attempting to install RPM, INTELLIscribe, or ExcelliPrint on Windows 2000 Server or Windows Server 2003, the installation fails with a 5006:0x80004005 setup initialization error.

The following troubleshooting steps have been known to solve the issue.

  • Rename the compressed single exe to setup.exe and run the installation again.
  • Disable Terminal Services on the server and re-run the installation.
  • Run the install from Add/Remove Programs, rather then launching the installation directly.
  • Create a Fonts folder beneath Documents and Settings\\Windows and rerun setup. Be sure to replace with the username of the user currently logged in.