Submitted by Leroy Powell on Fri, 09/16/2016 - 16:00
I fielded a call today from a potential new customer who had been using another product to convert ASA Carriage Control files, commonly found in older Fortran-based systems, for printing to a Windows-based printer. Our application, RPM Remote Print Manager, has been able to do this conversion for many years. The legacy program, called Uniprint, was registered on a computer that recently crashed and recovering Uniprint's files and moving them to a
Submitted by Leroy Powell on Thu, 09/15/2016 - 12:42
I have Windows 10 on my office computer, and I awoke this morning to find a new Windows version had been installed last night. I now have Windows 10 version 1607 OS build 14393.105, so that must be the one installed. Most people using our software, RPM Remote Print Manager, use it for receiving print jobs via the LPR/LPD protocol on port 515. If the Windows LPD Print Service feature is installed (and running), it conflicts with RPM's LPD functionality and prevents RPM from receiving print jobs on port 515.
Submitted by Dave Brooks on Sat, 05/07/2016 - 11:16
A customer told us recently that if they knew we did customization on our print server product, RPM Remote Print Manager, their search for a specific PDF solution would have gone more quickly. This page gives an overview of the problems we have solved for customers since 2010.
Submitted by Dave Brooks on Tue, 03/08/2016 - 12:16
USAIG provides aircraft insurance worldwide and maintains a huge network of underwriters and field offices. They rely on RPM to automatically email invoices, reports and worksheets generated by Redwood Software's Report2Web product. This should be of interest to anyone who prints and mails documents.
Submitted by Dave Brooks on Tue, 12/22/2015 - 15:50
Cosmo Corporation already had a sophisticated IT system but needed to add features to PDF documents they were creating daily. These documents were in English and Chinese. Cosmo contracted with Brooks to customize their RPM product, which satisfied their needs and boosted performance.
Submitted by Dave Brooks on Tue, 10/27/2015 - 11:27
Applied Data Consultants (ADC) created a software system that works with auto dealership management software, to manage dispatch and delivery. We talked about our integration with the ADC software in this blog post. In the following I'd like to describe how we used existing features in RPM Remote Print Manager® (RPM) without modification to investigate exactly what we needed to do to facilitate this integration with a new dealership management system, and then deliver a working solution which was replicated at other sites.
Submitted by Bryan Huntsman on Mon, 10/26/2015 - 11:26
RPM Remote Print Manager® (RPM) now has an optional Queue Folders module available for use. At its core, the Queue Folders module introduces watched or hot folder support into RPM for Windows. It is currently available for RPM Elite only.
Submitted by Dave Brooks on Fri, 10/09/2015 - 15:51
I learned something important recently, just in time for the company’s twentieth anniversary.
I was listening to a recorded customer interview regarding a case study. The customer, at a federal law enforcement agency (which of course we can’t identify) was describing how they sent print jobs from their mainframe to our RPM Remote Print Manager® (RPM), which converted the print jobs to PDFs and routed the documents to users in various ways.
Submitted by Dave Brooks on Tue, 08/25/2015 - 15:16
This federal government agency, like many, has established procedures to automatically print approved reports. Over time, this incurs significant costs in reams of paper, for personnel managing the printed reports, and in the cost of servicing overused agency printers. In 2015, an agency mid-level manager began researching ways to reduce and eliminate some automatic printing.
Submitted by Dan Casper on Fri, 08/21/2015 - 15:36
We recently tackled a change in Customer Relationship Management (CRM) software here at Brooks. Being a software shop, having some sort of programmatic access to our records was a must. We investigated several options and ultimately settled on SugarCRM. Versions 6 and 7 both support a SOAP via REST API that exposes considerable functionality to any programming language that can handle HTTP requests. There was even a wrapper library for python, one of our go-to languages. Bingo!
When we first starting using this library we identified several ... inefficiencies ... that were producing a considerable amount of initial load time, overhead, and redundancy. We've since addressed those issues and, as a result of our contributions, had the library's maintenance turned over to our team. Our improvements include delayed instantiation, additional query options, multi-relate support, and single-request multi-field retrieval. What follows is a brief introduction to using the library to interact with SugarCRM from Python, providing a rich interface for customization or automation.